The Ultimate Client Experience & Workflow Bundle [158 Pages + 20 Canned Email Templates]
How to Create a Flawless Client Experience, How to Map OUT your Client Journey + Crafting Photography Business Workflows That Convert
*Includes done-for-you workflow templates, pre-written email templates + automation
Learn how to create a personable and boutique experience for your leads + clients that builds trust and sets you apart from the crowd
You will learn how to map out your client's journey for all scenarios in your niche
We tackle client management from every angle including your workflows (canned emails, how to build them + how to use them to land more leads) and evergreen content that adds value to your client's lives and sets you apart in the industry
A step-by-step guide to creating bulletproof workflows that nurture your leads and convert them to returning clients. Plus, how and what to automate in your business.
Navigate your workflows with ease and feel confident in all of your lead + client relationships (without the overwhelm)
Photography Business Workflow Templates INCLUDED: Lead Nurture, Onboarding Phase 1, Onboarding Phase 2 (if they book), Ofboarding plus all emails and automation
ESSENTIAL CANNED EMAILS + PRE-WRITTEN EMAIL TEMPLATES INCLUDED!
Lesson 1: Workflow Basics
Workflows, Canned Emails + Client Journey Defined
Sample Workflows + Key Canned Emails for Photographers
Why having workflows in place is the key to landing more leads
Download my canned email guide to support through the rest of this module
Lesson 2: Mapping Out Your Client Journey + Creating Photography Business Client Workflows: A Step-By-Step Guide
2a) How to Create Photography Business Client Workflows That Covert: A Step-By-Step Guide
Before crafting or re-vamping the workflows in your business, it’s essential that you lay the foundation for what’s to come so the process is fun, empowering, and stress-free
Learn the 10 basic steps that need to happen to implement workflows that truly convert your photography business before crafting your own.
2b) Mapping out Your Client Journey
Key Phases To Mapping Your Client Journey
Customer Journey Map Exercise + Template
Action Items
Lesson 3: Craft Your Main Workflows, Write Your Canned Emails from my Templates + Implement Questionnaires
3a. A step-by-step guide to creating bulletproof workflows
Learn EXACTLY how to create the 4 Essential Workflow Templates for ALL Photographers
Design Your Workflow Templates Based on the Client Journey Exercise
Exactly what to include in each canned email and what to automate
What to include in your questionnaires
3b: How to create a luxury experience for your clients
How to add value and set yourself apart in a saturated market
Evergreen Content Exercise: How can and do you add value to your clients and prospective clients' lives? How do you go above and beyond in the industry?
What are your client's pain points and how can you solve them in all of your communication plus examples
PRE-WRITTEN EMAIL TEMPLATES INCLUDED [FOR ALL NICHES]:
Welcome Email With a Link To Schedule a Call
Initial Lead Inquiry Email
Lead Follow-Up Email (for the slow to respond)
Phone or Zoom Confirmation Email
Phone or Zoom Reminder Emails: 1 Week, 1 Day, and 1 Hour Before Appointment
Follow-Up Email (not booked yet, automated)
Follow-Up Email After Phone Call (longer than normal, includes pricing and customization - “follow-up magic”)
Contract and Invoice Email (customized if they book)
Payment Reminder Email Templates
Pre-Shoot Checklist OR Pre-Shoot Planning Email Template
Simple Booking Confirmation &/or Welcome Email
Pre-Shoot Planning Email Template #2 (closer to session)
Invitation for a pre-shoot consultation call and a link to your calendar
Friendly Payment Reminder Templates
Final Pre-Shoot Communication Email
Sneak Peek Delivery Email Template
Delivery of Final Gallery Template (with upsell on prints and product copy)
Post-Shoot Follow-Up & Thank You Email Template
Review Request Email Template
One Year Follow Up Email
How to Create a Flawless Client Experience, How to Map OUT your Client Journey + Crafting Photography Business Workflows That Convert
*Includes done-for-you workflow templates, pre-written email templates + automation
Learn how to create a personable and boutique experience for your leads + clients that builds trust and sets you apart from the crowd
You will learn how to map out your client's journey for all scenarios in your niche
We tackle client management from every angle including your workflows (canned emails, how to build them + how to use them to land more leads) and evergreen content that adds value to your client's lives and sets you apart in the industry
A step-by-step guide to creating bulletproof workflows that nurture your leads and convert them to returning clients. Plus, how and what to automate in your business.
Navigate your workflows with ease and feel confident in all of your lead + client relationships (without the overwhelm)
Photography Business Workflow Templates INCLUDED: Lead Nurture, Onboarding Phase 1, Onboarding Phase 2 (if they book), Ofboarding plus all emails and automation
ESSENTIAL CANNED EMAILS + PRE-WRITTEN EMAIL TEMPLATES INCLUDED!
Lesson 1: Workflow Basics
Workflows, Canned Emails + Client Journey Defined
Sample Workflows + Key Canned Emails for Photographers
Why having workflows in place is the key to landing more leads
Download my canned email guide to support through the rest of this module
Lesson 2: Mapping Out Your Client Journey + Creating Photography Business Client Workflows: A Step-By-Step Guide
2a) How to Create Photography Business Client Workflows That Covert: A Step-By-Step Guide
Before crafting or re-vamping the workflows in your business, it’s essential that you lay the foundation for what’s to come so the process is fun, empowering, and stress-free
Learn the 10 basic steps that need to happen to implement workflows that truly convert your photography business before crafting your own.
2b) Mapping out Your Client Journey
Key Phases To Mapping Your Client Journey
Customer Journey Map Exercise + Template
Action Items
Lesson 3: Craft Your Main Workflows, Write Your Canned Emails from my Templates + Implement Questionnaires
3a. A step-by-step guide to creating bulletproof workflows
Learn EXACTLY how to create the 4 Essential Workflow Templates for ALL Photographers
Design Your Workflow Templates Based on the Client Journey Exercise
Exactly what to include in each canned email and what to automate
What to include in your questionnaires
3b: How to create a luxury experience for your clients
How to add value and set yourself apart in a saturated market
Evergreen Content Exercise: How can and do you add value to your clients and prospective clients' lives? How do you go above and beyond in the industry?
What are your client's pain points and how can you solve them in all of your communication plus examples
PRE-WRITTEN EMAIL TEMPLATES INCLUDED [FOR ALL NICHES]:
Welcome Email With a Link To Schedule a Call
Initial Lead Inquiry Email
Lead Follow-Up Email (for the slow to respond)
Phone or Zoom Confirmation Email
Phone or Zoom Reminder Emails: 1 Week, 1 Day, and 1 Hour Before Appointment
Follow-Up Email (not booked yet, automated)
Follow-Up Email After Phone Call (longer than normal, includes pricing and customization - “follow-up magic”)
Contract and Invoice Email (customized if they book)
Payment Reminder Email Templates
Pre-Shoot Checklist OR Pre-Shoot Planning Email Template
Simple Booking Confirmation &/or Welcome Email
Pre-Shoot Planning Email Template #2 (closer to session)
Invitation for a pre-shoot consultation call and a link to your calendar
Friendly Payment Reminder Templates
Final Pre-Shoot Communication Email
Sneak Peek Delivery Email Template
Delivery of Final Gallery Template (with upsell on prints and product copy)
Post-Shoot Follow-Up & Thank You Email Template
Review Request Email Template
One Year Follow Up Email
How to Create a Flawless Client Experience, How to Map OUT your Client Journey + Crafting Photography Business Workflows That Convert
*Includes done-for-you workflow templates, pre-written email templates + automation
Learn how to create a personable and boutique experience for your leads + clients that builds trust and sets you apart from the crowd
You will learn how to map out your client's journey for all scenarios in your niche
We tackle client management from every angle including your workflows (canned emails, how to build them + how to use them to land more leads) and evergreen content that adds value to your client's lives and sets you apart in the industry
A step-by-step guide to creating bulletproof workflows that nurture your leads and convert them to returning clients. Plus, how and what to automate in your business.
Navigate your workflows with ease and feel confident in all of your lead + client relationships (without the overwhelm)
Photography Business Workflow Templates INCLUDED: Lead Nurture, Onboarding Phase 1, Onboarding Phase 2 (if they book), Ofboarding plus all emails and automation
ESSENTIAL CANNED EMAILS + PRE-WRITTEN EMAIL TEMPLATES INCLUDED!
Lesson 1: Workflow Basics
Workflows, Canned Emails + Client Journey Defined
Sample Workflows + Key Canned Emails for Photographers
Why having workflows in place is the key to landing more leads
Download my canned email guide to support through the rest of this module
Lesson 2: Mapping Out Your Client Journey + Creating Photography Business Client Workflows: A Step-By-Step Guide
2a) How to Create Photography Business Client Workflows That Covert: A Step-By-Step Guide
Before crafting or re-vamping the workflows in your business, it’s essential that you lay the foundation for what’s to come so the process is fun, empowering, and stress-free
Learn the 10 basic steps that need to happen to implement workflows that truly convert your photography business before crafting your own.
2b) Mapping out Your Client Journey
Key Phases To Mapping Your Client Journey
Customer Journey Map Exercise + Template
Action Items
Lesson 3: Craft Your Main Workflows, Write Your Canned Emails from my Templates + Implement Questionnaires
3a. A step-by-step guide to creating bulletproof workflows
Learn EXACTLY how to create the 4 Essential Workflow Templates for ALL Photographers
Design Your Workflow Templates Based on the Client Journey Exercise
Exactly what to include in each canned email and what to automate
What to include in your questionnaires
3b: How to create a luxury experience for your clients
How to add value and set yourself apart in a saturated market
Evergreen Content Exercise: How can and do you add value to your clients and prospective clients' lives? How do you go above and beyond in the industry?
What are your client's pain points and how can you solve them in all of your communication plus examples
PRE-WRITTEN EMAIL TEMPLATES INCLUDED [FOR ALL NICHES]:
Welcome Email With a Link To Schedule a Call
Initial Lead Inquiry Email
Lead Follow-Up Email (for the slow to respond)
Phone or Zoom Confirmation Email
Phone or Zoom Reminder Emails: 1 Week, 1 Day, and 1 Hour Before Appointment
Follow-Up Email (not booked yet, automated)
Follow-Up Email After Phone Call (longer than normal, includes pricing and customization - “follow-up magic”)
Contract and Invoice Email (customized if they book)
Payment Reminder Email Templates
Pre-Shoot Checklist OR Pre-Shoot Planning Email Template
Simple Booking Confirmation &/or Welcome Email
Pre-Shoot Planning Email Template #2 (closer to session)
Invitation for a pre-shoot consultation call and a link to your calendar
Friendly Payment Reminder Templates
Final Pre-Shoot Communication Email
Sneak Peek Delivery Email Template
Delivery of Final Gallery Template (with upsell on prints and product copy)
Post-Shoot Follow-Up & Thank You Email Template
Review Request Email Template
One Year Follow Up Email